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Manage Ongoing Relationship with Channels

What is the Channel app used for?

  • Channel app allows you to manage your distribution channels consisting of your partners.
  • In this app:
    • You are the seller.
    • Your partner is the buyer.

 

Channel app allows you to view a list of channels (partners) that are reselling your products. For each channel, the app will show:

Channel Owner's contact information

Contact info of the channel owner: name, email, phone number

Partner tagging

  • You can manage your partner tagging for reporting purposes.
  • Click on Actions button
  • Select Edit tags
  • You can edit the existing ones and add new tags as well
  • Once done, click on Update

Buyer Tags Limitation:

There is a limitation for Buyer Tags in order to unify all Buyer Tags in the same keys and report. Now users will not be allowed to add more than 3 Buyer Tags, which are as follows: 

  • CustomerRef
  • BillingRef
  • TypeRef

 

Channel's selling products

  • You can remove or add new products/SKU to the available list that they can sell.

Trade balance

  • The current trade balance between you and your channel, any outstanding invoices.

    • The wallet between a pair of seller-buyer is required before any transactions can be made.
    • A new linkage can initiate a new wallet for transaction purposes.
  • Billed amount: the sum of all costs they have been invoiced for, minus any payments that have been applied to those costs.

  • Unbilled amount: the usage amount for the current bill period = the amount that has not been billed/invoiced yet.

  • Credit limit: the maximum amount of money that you let your channel borrow.

    • Credit limit is applied on the unbilled amount and is reset every month for postpaid channels.

Credit limit

  • You can set credit limit for your channel here.

Payment schema

  • Configure payment schema (postpaid or prepaid) for your channel.

Channel performance report

  • Number of active subscriptions, subscriptions value per month, number of orders per month, etc

Transaction log

  • Transaction log for auditing