Compliance
Overview
Compliance page can be accessed via Communication Hub. The main objectives of this page is:
- DNC lookup: check the DNC status of numbers
- Activity logs: check the activity status of numbers
Access Control
This page is only accessible for the users who have:
- DPO add-on license
- DNC add-on license
To access the Compliance page, follow the steps:
- Login the Organization
- Go to Communication Hub
- Click on Compliance Tab
- Fill in Number
- Search
Compliance Results
| Type | UI Text | Description |
|---|---|---|
| DNC | DNC | Number is registered to DNC registry |
| Not Registered | Number is not registered to DNC registry | |
| Skipped | Number is not Singapore number format, skip checking | |
| Consent | Not Registered | Number is not in company blacklist/whitelist |
| Blacklist | Number is in company blacklist | |
| Whitelist | Number is in company whitelist |
| Result | Description |
|---|---|
| Allow | User configures to bypass or override DNC |
| Number is not registered to DNC registry | |
| Number is not Singapore number format | |
| Number is whitelisted | |
| Block | Number is registered to DNC registry |
| Number is blacklisted | |
| Organization is COMPLIANT |