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Extend a Contract

If you want to extend the expiry date of a contract in IN_PROGRESS status, please follow the steps below:

  1. Go to the Contract app
  2. View the contract that you want to change
  3. Select Extend Contract
  4. Choose a New date
  5. Extend
  6. An extended contract is created. It has to go through the Contract process flow to be ready:

Notes:

  • Once you finish extending the Contract, the system will automatically update if the Subscription, that is tied to the Contract, currentlyturns on Auto-renew.
  • In case the Subscription turns off the Auto-renewfunction. You have to manually renew the Subscription first, then the system will activate the Contract after that.