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Introduction

Overview

Support Center is a web-based solution on the B3Networks platform that allows internal and external reporting issue tickets to submit and managed.

Features

The Support Center can do the followings:

  • Create Tickets
  • Manage Tickets
  • Time Tracking
  • Notifications
  • Filter and Search tools

Checklist

To use the Support Center, please go through the list below:

  1. Create a new Case
  2. Handle a created Case
  3. Filter & Search