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Remove Seller's Products from the Store

If you do not want to sell that product anymore, you can remove it from the Store by following the steps below.

Note:​

  • Once you remove the Variant or the Product, the system will BLOCK the affected Subscriptions.
  • The customer can use the service until the Expiry Date.
  • You CANNOT take any action (add/remove numbers, renew, purchase add-ons, etc.) on that Subscription.

 

1. Remove a Variant​

  1. Go to the Product app, choose the Product that you want to edit
  2. Click on View
  3. Select the Variant that you want to remove
  4. Click on the 3-dots icon, choose Remove
  5. Confirm your action
    • You can export the affected Subscriptions and resellers list to keep track.
  6. Delete

2. Remove a Product​

  1. Go to the Product app, choose the Product that you want to edit
  2. Click on the 3-dots icon, choose Remove
  3. Confirm your action
    • You can export the affected Subscriptions and resellers list to keep track.
  4. Delete