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SIP Registration Logs

Overview

The SIP registration feature is designed to streamline troubleshooting by identifying whether failed calls result from SIP account registration issues. This tab provides critical details that simplify diagnostics and improve system reliability. The SIP registration information includes:

SIP Domain: Identifies the domain tied to the SIP account.
Source IP: Shows the IP address of the registration request.
Last Registered: Indicates the last successful registration time.
Expires At: Displays when the current registration session ends. 

These insights enable quicker identification and resolution of registration-related problems, enhancing overall call performance.

Steps​

To access the SIP registration logs, follow the steps below:

  • Login to Admin Portal
  • Click on Support Hub
  • Select the SIP Registration Logs tab
  • Input SIP account name in the search box