Status Bar in Home Tab
UI supports to display each item in Home tab according to assigned licenses of users.
Details are as below:
| Item in Home Page | Assigned Licenses |
|---|---|
| * Status Bar | * Base: Phone System * Addon: None |
User's View:
| Item in Home Page | Assigned Licenses |
|---|---|
| * Status Bar * Web Phone Call icon | * Base: Phone system * Addon: Web Phone |
User's View:
| Items in Home Page | Assigned Licenses |
|---|---|
| * Status bar * Team Chat section on web | * Base: Phone system * Addon: Team Chat & Web Phone |
User's View:
| Items in Home Page | Assigned Licenses |
|---|---|
| * Status Bar * My work + Inboxes | * Base: Phone System * Addon: + Contact Center (compulsory) + Channel License (live chat or support center or email etc) optional based on which channel/s the agents belong to |
User's View:
Note:
Status bar is Available by default and not allowed to change if the extension is assigned to Microsoft Teams and Zoom licenses.