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Receive Fax using CPaaS Fax

To receive fax, the user must set up the following settings on the portal:

  • Open the CPaaS Fax app
  • Select a specific fax
  • Go to the Configuration tab
  • In Incoming Fax, add the Email Address that user wants to use for receiving fax (can only add 1 email address)
  • Click Add
  • Select the File Format:
    • If receiving the Fax on the Fax Machine -> Choose TIFF
    • If receiving the Fax on the Email -> Choose PDF
  • User can edit or delete the email at any time

### Results

Based on the types of the Recipient, the fax will be received differently:

  • If Recipient = Fax Machine
    • The document will be printed out as fax
  • If Recipient = Email Address
    • The document will be attached to the Email notification