📄️ Answer an Incoming Call
Upon logging in to the portal with Web Phone enabled, you are now able to start making and receiving calls.
📄️ Call History
All incoming, outgoing, missed calls coming to your extension will be captured on the Homepage* with complete details and can be retrieved for up to 1 year.
📄️ Call Hold & Mute
Call Hold / Retrieve
📄️ Team Chat - Channel
Overview
📄️ Get Started
Web Phone is a feature on the portal used to make and receive calls on the web browser.
📄️ Layout and Command Buttons
Layout:
📄️ Make an outgoing call
When making a call from the dial pad, users can choose a preferred caller ID option:
📄️ Minimal Requirements
1. Processor (CPU): Any Intel® Core™ i3, i5, i7, or Intel® Xeon®; Intel® Pentium® and Celeron® processors made after 2008 or newer and AMD Bulldozer or newer
📄️ Team Chat - Direct Message
Overview
📄️ Team Chat - Message Content
Message Format
📄️ Team Chat
Introduction