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Send Fax using CPaaS Fax

In order to send fax, the user must set up the following steps:

  • Access CPaaS Fax on the portal
  • Select a specific Fax
  • Open the Configuration tab
  • In Outgoing Fax, Click Add button and add the Email Address that user wants to use for sending fax (user can select maximum 5 email addresses at a time)
  • Check the box to Receive notification for Fax errors if the user wants to enable notifications (Optional)
  • Enter the Email address where you want to receive notifications
  • Click Add

### How to send Fax

  • The user opens their mailbox whose email is added in the sender list

  • Compose a new email

  • In the To field, add +recipientfaxnumber@b3fax.com

  • Attach the file you want to send (file size limit is 35 MB). Supported formats for attached file are:

    • PDF
    • PNG
    • JPEG

  • Once done, Proofread and click Send.

### Results

The outcome varies depending on the type of recipient.

  • If recipient = Fax machine

    • The document will be printed out as fax at recipient's end.

  • If recipient = eFax (other CPaaS Fax Users or eFax services)

    • The document will be sent to the email address of the recipient.

Note​

Senders will receive notification email when they CANNOT send the fax (if enable notification for Fax errors).