View CPaaS Fax History

Owners/Admins can view their organization fax history in Communication > Fax History.

Access Control

• Owners: can always access and view Fax History
• Admins: Must be granted Permission from owner of the organization to view and access Fax History
• Members: Must be granted Permission from owner of the organzation to view and access Fax History.

Navigation

1. Go to Communication Hub
2. Select Fax History
3. Select the Date Range:
   1. Today
   2. Yesterday
   3. Last 7 days
   4. Last 30 days
   5. Last 60 days
   6. Last 90 days
   7. Specific Date Time (Select Start time and End time, 1 year limit applies)
4. User can Search by entering the Phone Number
5. Advanced Search:
   1. Fax Type
      1. All
      2. Incoming
      3. Outgoing
   2. Fax Status
      1. All
      2. Success
      3. Failed (Tooltip icon will show the reason to fail, example InvalidFormatFile, Transaction Cannot be Complete)
6. Export (file will be exported in a csv. format)

### Export Sample File

Export Sample File