Mobile App | CPaaS

📄️ App Settings

Overview

1\. Transfer Call

In order to use theMobile app:

1\. Pick up a call

1\. Call History

1\. Call Hold & Retrieve

To directly pick up the call of any extension, press: Pickup prefix\+ Extension key \+ \#

* This feature helps users to be notified that another caller is trying to get through their line while they are currently engaged on a call.

When users encounter an issue with the Mobile App, they can submit a Diagnostic Report for our Technical team to investigate further.

In order to make outgoing calls, please follow the steps below:

Note:

Overview

Overview

Introduction

3-Way Conference Call feature lets users talk with 2 participants at the same time using the Mobile app.

Message Format