Team Chat - Channel

Overview

Channels are chat rooms:

• Users can name chat rooms based on anything, including a project, a topic, or a team. And users can make them public or private as well.
• There are 2 types of Channel:

Public channels

• Permission: Everyone in the organization can join the channel.
• Purpose: For open discussions (e.g. company-wide announcements)
• Represented Icon: A pound (#)

   

Private channels

• Permission: Only selected people can join.
• Purpose: For private conversations with groups of teammates (e.g. Sales, Customer Service, etc.)
• Represented Icon: A lock (🔓)

   

Configuration

1. Create a Channel

1. Click the (+) button on the sidebar / Ctrl + K
2. Click Create Channel
3. Toggle on/off for private/public channel
4. Fill in channel info
5. Invite members
6. Create channel

Note:

• Names can’t be longer than 30 characters.
• Channel name can only contain alphabets and numbers.

 

 

2. Leave / Archive a Channel

• Members of a channel can leave it by viewing the channel details > Leave

• The Creator of a channel can archive it by viewing the channel details > Archive

3. Invite people to a Channel

Option 1:

Viewing the channel details > Add members > Choose members > Invite

   

Option 2:

At the chatbox, type @username to invite them to join the channel

• If users are already in the channel, typing @username will help notify them of the messages.
  

   

4. Search shared files within a Channel

View the channel details > Files > Download

5. Search messages in a Channel

1. View the channel details > click on the (🔍) icon
2. Enter the keywords > Search

6. Pin a Channel

1. Go to a particular Channel
2. Select theStar icon (☆) next to the channel name to pin the channel on the sidebar for quick searching.

7. Browse a Channel

1. Click the (+) button on the sidebar / Ctrl + K
2. Key in team member’s name or channel name at Search *(Start with **@*to search people and # to search channel only)