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Team Chat - Channel

Overview​

Channels are chat rooms:

  • Users can name chat rooms based on anything, including a project, a topic, or a team. And users can make them public or private as well.
  • There are 2 types of Channel:

Public channels

  • Permission: Everyone in the organization can join the channel.
  • Purpose: For open discussions (e.g. company-wide announcements)
  • Represented Icon: A pound (#)

Private channels

  • Permission: Only selected people can join.
  • Purpose: For private conversations with groups of teammates (e.g. Sales, Customer Service, etc.)
  • Represented Icon: A lock (🔓)

Configuration​

1. Create a Channel​

  1. Click on the (☰) icon > click on the (🔍) icon
  2. Create Channel > Choose Members > Next
  3. Toggle on/off for private/public channel > fill in channel name* > Create

Note:​

Names must be without spaces or periods, and can’t be longer than 50 characters.

 

2. Leave / Archive a Channel​

  • Members of a channel can leave it by clicking on the ( ☰ ) icon > Leave
  • The Creator of a channel can archive it by clicking on the ( ☰ ) icon > Archive

3. Invite people to a Channel​

Option 1:​

Click on the ( ☰ ) icon > Members > Add members > Choose members > invite

   

Option 2:​

At the chatbox, type @usernameto invite them to join the channel

  • If users are already in the channel, typing @username will help notify them of the messages.

   

4. Search shared files within a Channel​

Click on the ( ☰ ) icon > Files > Download

5. Search messages in a Channel​

  1. Click on the ( ☰ ) icon > click on the (🔍) icon
  2. Enter the keywords > Search

6. Pin a Channel​

Go to a particular Channel, click on the ( ☰ ) icon
Select a Star icon(☆) in the top right corner to pin the channel on the sidebar for quick searching.

7. Browse a Channel​

  1. Click on the (☰) icon > click on the (🔍) icon
  2. Key in the channel's name at the Search bar.
  3. Start with # to search.