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Common Error Messages

There may have certain circumstances users might encounter when using the app. 
Here are some error messages and what they mean:

“Request Failed”​

This error message may appear if users have input:

  • Invalid Domain
  • Incorrect Account credential***(Sign-in ID / Password)***

   

“Unable to login”​

This error message indicates users:

  • Do not have an existing Phone system license in that Organization.

   

Tip:​

Please contact your Owner or Admins of the Organization to set up the Phone System license.