Getting Started on Desktop App

In order to use the Desktop App:

• The app must be installed.
• Users must log in using their organization account credentials.

Note:

Click HERE for the installation instructions.

 

Logging in:

In order to log in to the Desktop app, please follow the steps below:

1. Launch the app from your desktop
2. Fill in your Organization Account Credentials:
   • Domain: Service Provider’s domain
   • Sign ID & Password: user’s login credentials
3. Input the 2FA Code sent to your email.
4. Choose your Organization
   • One email address can register for Multiple accounts. Therefore, users need to select the appropriate Organization to use the Desktop App.
5. Start using

Once you have successfully logged in, you will see the Extensionsshowing all the other extensions in the Organization. 

=> You are now ready to receive and make calls.

Mac version

Windows version

Logging out:

Note:

In case that you do not log out of the app but just exit it, your account will stay log-in for your next use.

 

Mac version

Click the b3works tab on the top left corner > choose Logout.

Windows version

Click the [...] icon on the top right corner and choose Logout.