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Inbound Missed Calls

This tab is used to define which action will be taken when you miss a call.

  1. Go to Phone System
  2. Go to Inbound Missed Calls
  3. Configure actions will be taken when there is a missed call with the status:
    1. Reject
    2. Unanswered
  4. Choose an MP3 file
  5. Save

Reject​

When there is an incoming call to your devices but you reject the call, the following actions will be triggered.

Trigger actions​

  • Ring Delegates
  • Forward Calls
  • Play Message
    • Upload MP3 file
      • File size: Maximum 5Mb
    • TTS (text-to-speech):
      • Message box: Limited to 450 characters
      • Languages: Multiple languages and accent options
      • Pitch: From 0 (lowest) to 9 (highest).
      • Speech rate: From 0 (slowest) to 9 (fastest)
      • Gender of the voice
  • Record Voicemail
    • Fill in the email address
    • Message
      • Upload MP3 file
        • File size: Maximum 5Mb
      • TTS (text-to-speech):
        • Message box: Limited to 450 characters
        • Languages: Multiple languages and accent options
        • Pitch: From 0 (lowest) to 9 (highest).
        • Speech rate: From 0 (slowest) to 9 (fastest)
        • Gender of the voice
  • Hang Up

   

Unanswered​

When there is an incoming call to your device but you unanswer the call, the following actions will be triggered.

Trigger actions​

  • Ring Delegates
  • Forward Calls
  • Play Message
    • Upload MP3 file
      • File size: Maximum 5Mb
    • TTS (text-to-speech):
      • Message box: Limited to 450 characters
      • Languages: Multiple languages and accent options
      • Pitch: From 0 (lowest) to 9 (highest).
      • Speech rate: From 0 (slowest) to 9 (fastest)
      • Gender of the voice
  • Record Voicemail
    • Fill in the email address
    • Message
      • Upload MP3 file
        • File size: Maximum 5Mb
      • TTS (text-to-speech):
        • Message box: Limited to 450 characters
        • Languages: Multiple languages and accent options
        • Pitch: From 0 (lowest) to 9 (highest).
        • Speech rate: From 0 (slowest) to 9 (fastest)
        • Gender of the voice
  • Hang Up

   

Please Note:

  • Limitation for the number of characters for TTS message are 2000 characters
  • Error will only appear on the UI when users enter more characters than the limit.
  • Apply button will be disabled when the character limit is exceeded.