Communication Hub: Forms

This page keeps a report of all the responses of the agents based on the form templates that your queues have utilized.

1. Go to Communication Hub  > Forms
2. At the main page:
   1. Users can filter forms by:
      1. Popup (default)
      2. Survey
      3. Programmable Flow
   2. Users can search forms by:
      1. Template UUID
      2. Template Name
3. Click on theeye icon to view the form template
4. Click on the View Data to see all the responses of the agents using that form template.
   1. Choose the time range (up to 1 year)
   2. Export