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Event - API - Outgoing Call

Overview​

API - Outgoing Call:

  • This trigger receives an outgoing call request from Open API and starts a flow.
  • It can only be triggered when receiving input data from Open API:
    • Idempotency Key
    • Flow UUID
    • Destination
    • Payload (optional)
  • Compatible with Project - Voice.

Open API - Make Outgoing Calls:​

Click HERE for more information.

 

Example​

Requirement​

  • When the developer calls API - Outgoing Call, the system will call A with the Caller ID as +65xxx (developer's purchased number).
  • Once A picks up the call, a message will play to A.
  • After the message, the system will connect A with the number B but with the Caller ID as**+65xxx**.

=> Result:

  • A and B will not know the real number of each other.
  • They only see +65xxx as caller ID.

Configuration​

To create the call flow, please follow the steps below:

  1. Create a new flow with trigger: API - Outgoing Call
  2. Add Action - Make Outgoing Callto make an outgoing call to a particular number.
  3. Add Action - Notify New Call to return the transaction UUID to an external server (Webhook).
  4. Add Action - Play a Message to play a message to A.
  5. Add Action - Connect Call to connect A with number B with caller ID as +65xxx.
  6. Click Deploy to make this flow active.

API Outgoing

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