Calls with a Group
Make calls to a Group:
Internal users:
If you are calling a group within your account, dial the Group Key to call.
External callers:
If you would like external callers to be able to call a Call Group, there are 2 ways to do that:
- Forward the call of the Auto Attendant to the Extension Group.
- Forward the call of an extension to the Extension Group.
Group members receive calls:
Members of a group will receive calls based on the pre-set group's ring mode.