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Assign Number & Concurrent Call Addon Licenses to an Auto Attendant Base License

To assign a number addon license to an Auto-Attendant Base License, follow the steps below:

  1. Click on the Profile icon on the top left of the screen
  2. Go to Manage Organization
  3. ChooseLicenses - Auto Attendant
  4. Select the purchased Auto Attendant Base License
  5. Assign:
    • Number Addon License
    • Concurrent Call Addon License
  6. Save

Note:

  • After completing this step, ensure that the Owner has authorized you access to the Auto Attendant settings page. Click HERE for more details.
  • To update Assigned Number & Add-on licences of an Auto Attendant Flow click HERE.
  • To expand the Auto Attendant capability, we support multiple assigned numbers for Auto Attendant base licenses.
  • A maximum of 100 Number Add-on Licenses can be added to an Auto Attendant base license.
  • If it exceeds the allowed limit, system will show an error message “Exceeded quota for Number add-on license.”