Workflow Command: Confirm

In this section, callers are allowed to:

• Confirm their previous action (e.g: Gather Input action) by pressing "1"
• Or go back to the previous step by pressing any other digits

Note:

Digit "1" cannot be adjusted.

 

To set up, please follow the steps below:

1. Choose Confirm action from the action list
2. Configure command:
   • Upload an MP3 file (Max: 5Mb)
   • Type your message (TTS - Text to Speech):
     • The message is currently limited to 450 characters. You can add more messages in different languages.
     • Chooselanguage
     • Choose pitch: the degree of highness or lowness of a tone; from 0 (lowest) to 9 (highest)
     • Choose rate: the speed; from 0 (slowest) to 9 (fastest)
     • Choose the Gender of the voice